ATTENTION CURLY HAIRED CLIENTS
In order to provide the best cut possible for your naturally curly hair, please arrive to your appointment with your hair down, dry,detangled and styled with your natural curl pattern. We are a DevaCurl trained salon, and will be cutting your hair dry, followed by a lesson on how to re-hydrate and style your hair for your natural pattern. If you have any questions, please give the salon a call at 720-459-8816 and we will be happy to answer any questions you may have.
We understand that life happens, and sometimes events occur that cause you to miss an appointment or the need to cancel arises. We will consider these occurances case by case, but please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need and income is lost to the service provider. We require all guests supply a credit card to hold a reservation. All cards on file are kept via a secure electronic process that ensures the information is encrypted and remains secure. In the event that we do not receive the required notice for adjustments and cancellations the following fees will be applied to your card or alternatively billed out to you:
Notification given at least 48 hours prior to your appointment will receive no cancellation fee.
Notification given less than 48 hours prior to your appointment, but more than 24 hours will result in 25% of the reserved service amount
Notification given less than 24 hours prior to appointment time will result in 50% of the reserved service amount.
Failure to show up for your appointment will result in 100% charge of the reserved service amount.
We understand how challenging it is finding time to spend on yourself. We also understand that your "me time" does not always align with your hair appointments. However our policy strictly prohibits unsupervised children in the salon. In the event you must bring a young child into the salon, please provide proper supervision for them in the form of an additional caretaker. Unfortunately the salon cannot provide childcare services. Also, young children in carriers/strollers may not be placed near the service areas or held in the lap. Our salon is small, we do not allow anyone other than the person receiving services to be in the back area, unless approved by the stylists. Older children (12+), capable of sitting quietly and unsupervised, may wait in the provided seating area. While this policy helps ensure that all guests enjoy a relaxing salon experience, it was created with your child's safety in mind. Our salon is not child proof. Sharp implements, hot styling tools, chemicals and a busy, congested area make for a potentially dangerous environment for young children. Stylists and staff are dedicated to providing each of our guests with the highest level of services possible.
We greatly appreciate your compliance with our Child Safety Policy